Who we are
SeSolution (“we”, “us”) provides electrical design, installation, maintenance and related services. This policy explains how we collect, use and protect your personal data when you use our website or contact us.
Data we collect
When you contact us via the website (contact form), we collect the information you provide: name, email address, phone number (optional), subject and message. We may also collect your name and contact details when you communicate with us by email, phone or in person for quotes, bookings or support.
When you visit our website we may collect technical data such as your IP address and browser type for security and to improve the site. We do not use cookies for tracking or advertising.
How we use your data
- To respond to your enquiries and provide quotes or services.
- To manage projects, appointments and follow-up (including warranty and support).
- To comply with legal or regulatory obligations.
- To improve our services and website where lawful.
We do not sell or rent your data to third parties. We may share data with service providers who assist us (e.g. hosting, email) under strict confidentiality and only as needed to provide our services.
Retention
We keep your data only as long as necessary for the purposes above, for the duration of our business relationship, and to comply with legal retention requirements.
Your rights
You have the right to access, correct or request deletion of your personal data, and to object to or restrict certain processing, where applicable by law. To exercise these rights or ask questions about this policy, contact us using the details on the Contact page.
Security
We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.
Changes
We may update this policy from time to time. The current version is always available on this page. Last update: 2025.